Stratford – the southwestern Ontario community known for theatre and municipal innovation – recently replaced their legacy permitting system to address inefficiencies and improve service delivery. They selected Citywide Permitting, a web-based permit system that houses all permitting processes in one easy-to-use platform. Switching to e-permitting software has allowed Stratford’s building department to work efficiently, digitally, and remotely while improving customer service for residents and developers.
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