Going Digital: How the Township of Springwater Switched to Web-based Maintenance Management During the Pandemic

Canadians depend on municipalities every day. Municipal services such as public transit, social housing, water and electric utilities, and the maintenance of critical infrastructure such as roads and bridges are essential for residents. Rain or shine – or in the middle of a global pandemic – municipalities continue to serve. In March of 2020, when the COVID-19 pandemic prompted physical distancing mandates, municipal staff across the country were focused on finding ways to safely maintain critical services and support public health. Over six months later, such safety precautions are still necessary, yet municipalities are seeking to also achieve progress on their other strategic priorities. Local leaders do not wish to further delay ongoing projects and plans for growth or improvement. A case in point is the Township of Springwater.

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