About PSD Citywide
Why PSD Citywide?
At PSD Citywide, we do more than just provide software — we deliver a fully unified solution designed to support every aspect of your municipal operations. Clients choose PSD for our industry-leading mobile app, seamless platform integration, and commitment to hands-on, in-house implementation. Backed by superior customer support and a trusted advisory services practice, PSD Citywide stands out as the partner municipalities rely on to drive efficiency, insight, and long-term success.
Why PSD Citywide
About PSD Citywide
Why PSD Citywide
At PSD Citywide, we do more than just provide software — we deliver a fully unified solution designed to support every aspect of your municipal operations. Clients choose PSD for our industry-leading mobile app, seamless platform integration, and commitment to hands-on, in-house implementation. Backed by superior customer support and a trusted advisory services practice, PSD Citywide stands out as the partner municipalities rely on to drive efficiency, insight, and long-term success.
Supporting Clients Across North America.
Citywide Mobile App
Industry Leading Mobile App
The Citywide Mobile App from PSD Citywide enables municipal teams to manage assets, work orders, and inspections directly from the field. Fully integrated with the Citywide platform, the app supports real-time updates, Route Patrol tracking, and offline functionality—keeping field staff connected and efficient wherever they are.
Truly Uniform Platform
PSD Citywide’s truly unified platform is secure, reliable, and designed for seamless collaboration. With real-time data sharing across departments and no need for costly third-party integrations, it delivers a connected experience out of the box. Purpose-built to scale with your municipality’s growth, it ensures long-term value without added complexity.
Committed to Our Customers. It’s All in the Numbers.
+98%
Customer Retention Rate
+45%
Net Promoter Score
+97%
Customer Satisfaction Rate
+40
Annual Sponsored Events
Dedicated Software Implementation
Better Implementation By a Dedicated Team.
Unlike some software providers, PSD Citywide relies on a dedicated in-house implementation team for every client engagement. This means your implementation is led by seasoned experts with in-depth knowledge of every aspect of the software, leveraging past client experience to help you better navigate the process and achieve your unique goals.
Best Customer Support
A Proactive Approach to Customer Support.
Citywide Platform users get access to a Knowledge Base filled with tips and tools for getting the most out of the software. We also have a dedicated team answering timely support requests or questions. In addition, we schedule regular Client Success check-ins to help you reach your long-term goals and support you along the way.
Leading Advisory Services Practice
PSD Citywide works alongside clients to support the full lifecycle of infrastructure management across municipalities, utilities, schools, and other asset-heavy organizations. Our experienced advisory team enhances your asset management efforts with customized plans, strategic frameworks, policies, and GIS solutions tailored to your organization’s unique needs.
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