Utility Asset Management for Modern Operations
Full visibility into your water and wastewater infrastructure — built to protect what you've invested and keep service reliable.
Trusted by Local Governments
Asset Management Software Built for Water and Wastewater Utilities
Fewer Failures. Lower Costs. Longer Asset Life.
Catching problems early is always cheaper — a small fix costs a lot less than a burst pipe or failed pump station, both in dollars and resident trust. Proactive planning flips that equation: know the condition of every asset, schedule repairs before they become emergencies, and budget years ahead instead of doing last-minute repairs. For water and wastewater teams, that means longer asset life, fewer emergency callouts, and service that stays reliable through every season.
Connected Utility Operations
Your water and wastewater systems shouldn’t have to work in silos. PSD Citywide’s API-first platform connects SCADA, field crews, and office teams — so data flows freely, work gets done faster, and your budgets reflect what’s actually happening on the ground.
SCADA talks, work orders happen.
An alarm fires, a work order's created — automatically with the Citywide API. No manual handoffs, no lag between detection and dispatch.
One system, every task.
Service requests, preventive maintenance, scheduling, and inventory — all connected, all accessible offline for crews in the field.
Budgets that match the ground truth.
API integrations tie your financial planning to locating, request, and payment systems, so multi-year planning reflects what's happening in utilities.
One Platform for Every Water and Wastewater Asset
Citywide Assets
Track, score, and report on water and wastewater infrastructure with integrated GIS and audit-ready data.
Citywide Maintenance
Automate scheduling, dispatch crews from mobile devices, and track every work order — from SCADA alarms to service requests.
Citywide Budgeting
Model multi-year scenarios and align capital spending with actual asset condition and infrastructure needs.
Citywide GIS
Map pipes, pump stations, and treatment assets so decisions are grounded in geography, not guesswork.
Citywide Permitting, Planning and Licensing
Citywide Permitting, Planning and Licensing
Save time, optimize your resources, and improve accessibility with permit management software and e-permitting functionality.
Citywide Spaces
Connect utility corridors and infrastructure locations to the assets and work orders behind them.
Why Water and Wastewater Utilities Choose PSD Citywide
Built for asset-intensive utility operations
Designed to support water, wastewater, and other infrastructure-heavy public-sector environments.
Connected financial and operational data
Citywide Software integrates asset, maintenance, and budgeting data so finance, engineering, and operations work from one source of truth.
Trusted by 450+ municipalities
Modern, scalable cloud platform
Replaces spreadsheets and legacy systems with a flexible solution that grows with your local government and supports phased rollouts.
Simplified U.S. procurement
Available through cooperative purchasing vehicles, allowing local governments to procure under a master contract—no RFP required.
Case Study
Services That Keep Up With Your Residents
“With Citywide Maintenance, my front counter staff is now enabled to answer customer queries on the fly, as they come in, without having to call and take time to physically deliver messages. It’s instantaneous. Citywide Maintenance is priceless.”
– Michael McGovern, Treasurer, Central Frontenac Township
Water and Wastewater Asset Management Software FAQ
How much does water and wastewater asset management software cost per year?
Utility asset management software pricing varies based on factors such as population served, selected modules, and implementation scope. Costs typically scale with the size of your infrastructure network, number of asset types, and departments involved.
How long does it take to implement municipal asset management software?
Implementing utility asset management software can take as little as 6 weeks, based on a standard deployment plan that includes setting up the asset registry and integrating third-party GIS mapping tools. Implementation stages can run simultaneously and are delivered in phases by user group, with the final timeline tailored in close collaboration with your team to match operational needs, priorities, and existing workflows. and expand, generating ongoing value over time.
Does utility asset management software integrate with SCADA, GIS, or ERP systems?
Yes. Utility asset management software integrates with third-party GIS platforms such as ESRI ArcGIS and can connect to SCADA, ERPs, and other third-party systems through APIs. A GIS viewer lets non-GIS staff see mapped assets, condition, and risk, and launch work orders directly from the map — including automatically from SCADA alarms.
Is PSD Citywide a pre-vetted vendor for US municipal procurement?
Yes. PSD Citywide is part of various buying groups and procurement vehicles, including through Sourcewell, a U.S. public-sector cooperative purchasing organization. This allows eligible local governments to procure our software and services directly under Sourcewell’s master contract without issuing a separate RFP, while maintaining compliance with purchasing regulations, trade agreements, and auditability requirements.
What training and support comes with PSD Citywide’s asset management software?
PSD Citywide’s asset management software includes implementation training and ongoing support. A one‑time implementation fee covers setup, configuration, data migration, and training for your team. An annual subscription also includes access to a support center with user guides and FAQs, plus responsive technical support during business hours to help teams adopt and use the system confidently.
See What a Connected Utility System Looks Like
No more juggling spreadsheets, legacy systems, and disconnected data. Book a demo and see how PSD Citywide brings your assets, crews, and budgets into one platform across water and wastewater services
