Case Study

Case Study: Town of Fort Erie, ON

Fort Erie Transforms Disconnected Data into One Source of Truth

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The Town of Fort Erie, ON (~73,000 residents), manages over $2.16 billion in critical infrastructure. For years, they struggled to manage their assets with over 50 disconnected data sources, which slowed decision-making and complicated interdepartmental coordination, hindering long-term planning. To unify their operations, Fort Erie implemented Citywide Assets, Maintenance, and GIS in a phased rollout.

Centralized Asset Inventory

Gained a single inventory integrating asset condition and financial data, eliminating data silos.

Automated Workflows

Automated processes like scheduling, moving from manual tracking to efficient task execution

Empowered Staff

Staff now spend less time chasing data and more time managing assets effectively