Software Solutions >Permitting, Planning & Licensing> Citywide Licensing
Citywide Permitting, Planning & Licensing
Citywide Licensing
Citywide Licensing helps municipalities streamline how they issue, track, and manage licenses digitally. Connected to Citywide Permitting, it empowers staff to automate renewals, stay compliant, and serve the public more efficiently with fewer resources.
Software Solutions > Permitting, Planning & Licensing > Citywide Licensing
Citywide Permitting, Planning & Licensing
Citywide Licensing
Enhance efficiency by streamlining PP&L application workflows. Improve document management while allowing the public to easily submit applications, receive real-time status updates, and pay online - ensuring a better experience for everyone.
Connected Licensing, All in One Platform
Integration with Citywide Permitting
Citywide Licensing streamlines applications, reviews, expirations, and links inspections and fees for a complete licensing solution.
Online Applications & Renewals
Let residents and business owners apply, upload documents, and pay online through the Customer Portal—anytime, anywhere.
Live Status Updates
Cut down on phone calls and emails with automated updates and notifications. Keep applicants informed at every stage - improving transparency and saving staff time.
Built-In Workflows & Notifications
Route applications to the right reviewers and send automated reminders to keep everything on track.
Simplify Licensing with Smart Software
Simplify Licensing.
Serve Residents Faster.
Managing business, vendor, and personal licenses shouldn’t require spreadsheets, walk-ins, or duplicate data entry. Citywide Licensing brings your processes online—so staff can process applications and renewals faster, track license status in real time, and reduce administrative burden.
Part of the Citywide Permitting suite, it’s easy to learn how to use it and simple to configure—making licensing management more straightforward than ever.
Say goodbye to paper. Automate renewals. Keep your team in sync.
Unlimited License Types. One Platform.
Short-Term Rental Licenses
Track applications, automate renewals, and enforce local bylaws with digital tools.
Restaurant & Food Truck Licenses
Whether it’s a fixed-location restaurant or a mobile food vendor, streamline approvals and inspections with digital license management.
Business Licenses
Manage fixed-location businesses, trade businesses, vendors, and taxi/limo services with a configurable system that automates repetitive tasks.
Dog Licenses
Accept online applications, issue digital tags, and keep pet owner information organized.
Fireworks & Lottery Licenses
Ensure safety and compliance by managing time-sensitive licenses like fireworks sales or charitable lotteries with automated alerts.
Liquor Licenses
Digitize the application, renewal, and compliance process for establishments serving alcohol, ensuring adherence to local regulations.
Enhanced Feature
Customer Request Portal
Citywide Customer Portal
Permits made easier for you and your citizens.
Provide fast and easy online submission of permitting, planning, and licence applications with integrated payment processing.
- Pre-calculated fees for quick processing
- Permit reference numbers for easy tracking for you and your applicants
- Email notifications to always stay up-to-date
Frequently Asked Questions
Citywide Licensing is flexible enough to support a wide range of license types, including business licenses, vendor licenses, short-term rental registrations, pet licenses, and more. Municipal staff can configure license types to fit local bylaws, processes, and approval steps.
Yes. Applicants can submit new license requests, upload supporting documents, and pay fees through the self-serve online Customer Portal—anytime, anywhere. Renewal reminders are sent automatically, and users can complete the renewal process without visiting the municipal office.
Absolutely. As part of the Citywide Permitting suite, licensing connects directly to related processes like inspections, reviews, and enforcement. Staff can manage everything from a central platform—no need to re-enter information or switch systems.
Yes. PSD Citywide provides hands-on onboarding, training, and ongoing support. Our team works closely with your municipality to ensure a smooth rollout and lasting success—whether you’re transitioning from paper or upgrading an existing system.
Ready to Modernize Your Licensing System?
Outdated processes slow everyone down—your staff, your applicants, and your entire workflow. With Citywide Licensing, municipalities can eliminate delays, reduce compliance risk, and provide a better experience for the people they serve.
Take the first step toward modern, efficient municipal licensing.
