Webinar

Webinar

Change Management for Modern Municipal Operations

Change Management for Modern Municipal Operations with Christie Wiggers.

Join Christie Wiggers, Director, Implementation Services, as she shares practical change management strategies that help municipalities modernize operations, improve adoption, and deliver measurable results without overwhelming staff or disrupting service delivery. This session is designed to equip you with real-world insights and actionable approaches you can apply immediately within your organization.

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What You'll Learn

Learn proven strategies to guide staff through system and process changes while maintaining trust and engagement.

Gain specific techniques for onboarding users, reinforcing new processes, and addressing common resistance points among staff.

Understand how to balance modernization efforts with day-to-day service delivery and limited internal resources.

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