Understanding and Developing a Levels of Service Framework

Wood and metal railroad bridge in Winter.

Municipalities across Canada are working on building sustainable asset management programs to assist with making more data driven and informed decisions. As municipalities work towards advancing their asset management practices, they must undertake several different program development activities (including, but not limited to): condition assessments, risk and lifecycle framework development and levels of service. Establishing these practices and building the necessary frameworks can be a daunting task.

In this webinar, attendees will be given detail on how a municipality can establish technical and community levels of service metrics in order to establish a holistic levels of service framework. Attendees will learn more about PSD Citywide’s approach to developing a levels of service framework will allow for improved communication to the public, while assisting staff with effectively implementing asset lifecycle interventions aligned with current and proposed levels of service.

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