Articles

How the Citywide API Powers Smarter Asset Management
As local governments modernize operations, real-time data sharing and system integration are no longer luxuries—they’re essential features of effective municipal government software. That’s where the

Welcome to PSD CityKind: Building Community Through Our Employee Volunteer Program
Key Takeaways: Who: New PSD Citywide employees or potential employees learning about our culture and values What: A structured employee volunteer program that connects employees

How Municipalities Can Expand Revenue Using Data-Driven Strategies
Key Takeaways: Who: City managers, municipal finance officers, and Public Works leaders seeking sustainable funding What: Innovative revenue strategies beyond traditional property taxes (vacancy taxes,

How to Make Predictive Maintenance Part of Daily Public Works Operations
Key Takeaways: Who: Public Works and municipal asset management teams What: A practical framework for embedding predictive maintenance into daily operations Benefit: Reduce reactive work

How to Choose a Digital Citizen Portal That Reduces Municipal Workload
Key Takeaways Who: Municipal leaders, clerks, and Public Works teams evaluating digital citizen engagement tools. What: Comparing embedded online forms (iframes) with digital citizen portals

How to Incorporate Levels of Service into your Asset Management Plan
Key Takeaways: Who: Municipal asset managers, Public Works leaders, and city managers What: A structured approach to defining, measuring, and improving Levels of Service (LOS)

GIS for Urban Parks and Recreation Management
Key Takeaways: Who: Municipal leaders, City Managers, and Parks & Recreation teams What: Using GIS integrated with asset and maintenance management systems Benefit: Improve park access, automate maintenance,

Build Your Career with PSD Citywide’s Career Framework
Key Takeaways: Who: Ambitious professionals seeking structured career growth in public sector SaaS What: PSD Citywide’s Career Framework with 3 flexible pathways (Organizational Contributor, Professional

Digital Work Order Management for Public Works
Key Takeaways: Who: Public Works and fleet teams struggling with paper-based processes and limited resources What: Digital work order management that replaces manual paperwork with

How Citywide Software Enhances 811 Ticket Management Workflows
Key Takeaways: Who: Public Works teams and municipal utility departments managing excavation workflows What: An 811 ticket management system integration that brings locate tickets directly

How to Choose Open Source GIS Software for Public Sector Success
Key Takeaways Who: This guide is for public sector IT directors, facility managers, and municipal leaders evaluating GIS software options What: It explains what

GIS vs Asset Management for Municipalities: What Sets Them Apart?
Key Takeaways Who: Municipal leaders, Public Works teams, asset managers What: Clarifies the difference between GIS and Asset Management, and why both are needed Benefit: